Contact Us

What can we help you with?

Please direct email inquiries to: bit-help [at] colorado [dot] edu

I'd like to inquire about a VM

In an email addressed to the BIT team, please include the following information:

• Your name
• E-mail address
• Lab or Group : Provide your Lab or Group affiliation
• Question: Provide any background on your question to help us provide an answer quickly.
  
  

I'd like to request a piece of software be installed on Fiji

In an email addressed to the BIT team, please include the following information:

• E-mail address
• Name of software: Provide a name a name for the requested package
• Link to source of requested software: Provide a direct link to the software package
• Justification of software install: Please provide a brief (1-2 sentences) description of why this software is necessary.
  
  

Submit a Ticket

In an email addressed to the BIT team, please include the following information:

• E-mail address
• Subject: Please tell us what your ticket is in reference to
• Description: Give us the details about your inquiry
  
  

Request access to this website

In an email addressed to the BIT team, please include the following information:

• Name
• Identikey (optional)
• E-mail address
• Department
• Reason for request: Indicate your primary reason for accessing the BIT site
• Lab Group / Advisor: Indicate the PI of your research group. If you are the PI please let us know.
• PI or Advisor contact information: Please provide an e-mail address to be used for contact with your PI or advisor.
  
  

I'd like to get started with BioFrontiers Storage Services

In an email addressed to the BIT team, please include the following information:

• Name
• E-mail address
• Speedtype to use for billing
• List of identikeys of users that need access to storage
• How would you like your storage to be set up? (E..g. One filesystem per user plus a group share, single group share only, etc.)
  
  

Please direct email inquiries to:

bit-help [at] colorado [dot] edu